What Our Customers Say
"I have been doing business with Crossroads and Dean Martin for over 20 years and am more than satisfied with the quality of products and the service after the sale. In the past couple of years I have purchased two PL Custom medium duty ambulances and had them outfit a Ford Explorer Police interceptor chiefs vehicle bumper to bumper and couldn’t be happier with these products. When purchasing my next emergency vehicle I will definitely be giving Dean a call."
Jim Sumpter, NRP, Chief of EMS, City of Nappanee
Jim Sumpter, NRP, Chief of EMS, City of Nappanee
"We have been a customer of Crossroads Ambulance Sales & Service since the formation of the company and we have worked with Dean Martin for nearly 15 years in total. There’s reason why we continue our relationship with this company, it comes down to service, dependability and knowing what to expect. Dean will stand up for his customers and assure that they receive a good quality product and if there is ever and issue it’s addressed in a timely matter. In our line of work, our patient’s lives not only depend on our Paramedics but also the products and equipment we use."
Andrew S. McGuire, Administrator, LaPorte County EMS
Andrew S. McGuire, Administrator, LaPorte County EMS
"I've been associated with Crossroads Ambulance Service for the past 10 to 12 years as a maintenance technician for two fleets of ambulances totaling eight vehicles. Their parts and service departments are second to none. Ordering parts is effortless, whether by email or speaking directly to the parts department, the knowledge of the parts personnel is key to ensuring that the orders placed are correct and received in timely fashion. The service department goes above and beyond to provide prompt, reliable service. Their willingness to stand behind their product puts the word quality in the phrase "Quality Service". The sales department is exemplary in every aspect. All in all, Crossroads is the total package. They are not just another emergency vehicle business, they are your best resource."
John Kraning, Lutheran EMS Fulton
John Kraning, Lutheran EMS Fulton
"Pike Township Fire Department has remounted six Ambulances through Crossroads Ambulance Sales and starting a second remount on the first unit we remounted several years ago. Why buy new when they look better coming out of Crossroads Ambulance Sales than when they were purchased new. When we arrive to do our final inspections you can bet the trucks are ready to go. Paint, fit and finish are superb. We have saved approximately $700,000.00 by remounting over the last several years. Warranty is excellent and best of all, the Martins stand behind their product."
David Hatter, Division Chief of Support Services. Indianapolis, IN
David Hatter, Division Chief of Support Services. Indianapolis, IN
“We own both a new PL Custom and Medwerks remount product purchased from Crossroads Ambulance Sales & Service and we are very happy with both the products as well as the sales and service team, we would recommend agencies consider both products”.
Jeff Fox, Chief, Riley Fire Department
Jeff Fox, Chief, Riley Fire Department
"Dean is top notch!!! A perfectionist. The last inspection at PL, I thought I was picky.. Dean was right with me. Thank you for providing excellent service as usual!!"
Kenneth Kime, Wabash City Fire Department
Kenneth Kime, Wabash City Fire Department
"Awesome service. I brought an ambulance about 115 miles for them to do an upgrade to a Stryker power cot. They got it in and out in record time. Even went the extra mile. Definitely recommend them."
Rick Sanders, Winchester Fire Department
Rick Sanders, Winchester Fire Department
Thank You!
Customer satisfaction isn't just a priority, it's of the utmost importance to us. From concept to delivery we strive to be the best in every aspect of the sale. The foundation for our success is built upon our fantastic customers and we thank you for your business!
